“My advice is to do all you can from a risk management standpoint but you also need insurance because you never know what can happen.” – Cathleen Christensen, Vice President of Property and Casualty
In today’s world, a day does not pass without a large company being featured on the news because they are suffering from a data breach or hacking incident that has threatened personal information.
Cyber security is a concept that has become a high priority in the past five years. Since this issue is fairly new, demand for cyber insurance is emerging, since most cyber related claims are currently not covered under a standard insurance program. The questions that arise the most regarding cyber security and liability are about understanding the level of exposure a company’s data faces and knowing what cyber coverage encompasses.
Large companies are not the only ones at risk, it is often small businesses that are most vulnerable simply because they are not prepared. Most small (under 250 employees) businesses do not have the IT staff necessary to help protect a business. Even manufacturing companies are at risk because while credit card information is a large component, it is not the only type of attack. Can you afford the risk of not protecting your employee, client and company data?
With 10+ years of experience addressing cyber risks, Hierl’s process of approaching cyber security begins with an assessment of a client’s risk and exposure. This involves knowing what data a client has, who has access to it, how it’s stored and how they are backing it up. Hierl can expertly evaluate the coverage that is necessary to keep an organization secure.
Because it is an emerging coverage, cyber insurance plans are not standard. Hierl advises a three-fold type of coverage including:
The best policies offer assistance to help you to work through things if something was to ever happen, as well as forensic and technical assistance to determine how the breach occurred.
“Many organizations that have suffered cyber-crime are sophisticated, big businesses. If they can’t stop these attacks from happening, most other businesses can’t either.”
If it is determined quickly that a breach has happened and a good backup exists a company can recover quickly and the attack is much less damaging. However, when a company’s data gets out in the wild is when attacks become most expensive.
The 2016 Ponemon Institute Cost of Data Breach study reported that the average cost of a lost record rose from $154 in 2015 to $158 in 2016. Even if, you only have 20 employees now and that doesn’t seem all that bad…you need to think about how many employee records do you have from the past 10 years? Cyber-attacks don’t just affect current records nor do they only target employee data but client and company data too. This type of insurance is becoming a must have coverage for businesses because of how sophisticated these attacks have become
Three reasons to explore cyber coverage for your business:
To download the full article click Here.
Is your health starting to suffer from sitting down at work all day? Take a look at this interesting piece from Employee Benefits Advisor about the effects that sitting down all day can have on your health by Betsy Banker.
In the continuing conversation about employee health, there’s a workplace component that isn’t getting the attention it should— and it’s something that workers do the majority of every workday.
Sitting has become the most common posture in today’s workplace, and computer workers spend more than 12 hours doing it each day. Science tells us that the consequences are great, but our shared cultural bias toward sitting has stifled change. Many employees and company leaders struggle to balance well-being and doing their work. And it’s time for employers to do something about it.
Rather than accept the consequences that come as a result of the sedentary jobs employees (hopefully) love, it’s time to elevate the office experience to one that embraces movement as a natural part of the culture. Such a program will address multiple priorities at once: satisfaction, engagement, health and productivity. Organizations of every size and structure should embrace a “Movement Mindset” and say goodbye to stale, sedentary work environments.
There are many benefits to incorporating the Movement Mindset:
· Encourages face time. As millennials and Generation Z take over the office, attracting and retaining top talent is a key initiative for companies. Especially in light of the Society for Human Resource Management findings that 45% of employees are likely to look for jobs outside their current organization within the next year. Research has shown that Gen Z and millennials crave in-person collaboration, and users of movement-friendly workstations (particularly those ages 20 to 30) report being more likely to engage in face time with coworkers than those using traditional sit-only workstations.
Standing meetings tend to stay on task and move more quickly. Their informal nature means they can also be impromptu. Face time has the added benefit of building culture and social relationships, increasing brainstorming and collaboration, and creating a more inclusive work environment.
· Keeps you focused. For those who sit behind a desk day in and day out — which, according to our research, about 68% of workers do — it can be a feat to remain focused and productive. More than half of those employees admit to taking two to five breaks a day, and another 25% take more than six breaks per day to relieve the discomfort and restlessness caused by prolonged sitting. It may not seem like much, but considering that studies have shown it can take a worker up to 20 minutes to re-focus once interrupted, this could significantly impact the productivity of today’s office workers.
It’s time to connect the dots between extended sitting, the ability to remain focused and the corresponding effect these things have on the overall health of an organization. Standing up increases blood flow and heart rate, burns more calories and improves insulin effectiveness. Individuals who use sit-stand workstations report improved mood states and reduced stress. Offering options for employees to alternate between sitting and standing during the day could be the key to effectively addressing restlessness while improving focus and productivity.
· Addresses sitting disease. The average worker spends more than 12 hours in a given day sitting down. In the last few years, the health implications surrounding a sedentary lifestyle are starting to come to light (like the increased risk of heart disease, diabetes and early mortality). It’s a vicious cycle where work is negatively affecting health, and poor health is negatively impacting engagement and productivity. Not to mention, the benefits span long and short term, with impacts on employee absenteeism and presenteeism, as well as health and healthcare costs. Offering sit-stand options to incorporate movement back into a worker’s daily regimen is a great way to offset those implications, while showing employees that their health, comfort and satisfaction are important to the company. Plus, a recent study found that if a person stood for just an extra three hours a day, they could burn up to 30,000 calories over the course of a year — that’s the same as running 10 marathons or burning off eight pounds of fat.
Our sit-biased lifestyles are beginning to be seen as an epidemic; it’s the new smoking, and office workers who spend their days behind a desk are at great risk. Providing a sit-stand workstation is more than just a wellness initiative. It offers significant opportunities for companies to retain and attract talent, improve a company’s bottom line, and offer employees a workspace that gives them the ability to move in a way that can actually improve productivity.
Embracing the Movement Mindset can turn the tables on the trends, going beyond satisfaction to create a cycle where work can positively impact health and good health can improve engagement and productivity.
See the original article Here.
Banker B. (2017 March 27). Why sitting is the new office health epidemic [Web blog post]. Retrieved from address https://www.employeebenefitadviser.com/opinion/why-sitting-is-the-new-office-health-epidemic?feed=00000152-1387-d1cc-a5fa-7fffaf8f0000
Do you know what your employees prioritize in their financial wellness program? Take a look at this article from Employee Benefits News about how more employees are placing debt as their number one priority in their financial wellness plans by Kathryn Mayer.
As research continues to pile up about employees’ dire financial state, many employers are left wondering how best to help their workers become financially stable.
Step one? Help them get rid of debt.
“Debt is the biggest [financial well-being] issue right now,” Meghan Murphy, director of thought leadership at Fidelity Investments, said Tuesday during the NAPA 401k Summit in Las Vegas. “Debt is becoming a way of life for all generations.”
There’s a “huge focus” for employers to take action right now in helping employees pay down student loans, Murphy said. It’s an issue plaguing everyone from millennials entering the workforce with massive amounts of debt to baby boomers who have their own student loans and are looking to finance their children’s education as well.
“Not only is [student loan repayment] great for retention, but it makes employees feel great,” she said.
Though student loan debt is garnering more attention in the workforce, it should not be the only area of focus, she said. Credit card debt, 401(k) loans and mortgage loans should also be priorities. In particular, many employers are beginning to put plans in place for ways to manage 401(k) loans by limiting the number of loans allowed or putting a waiting period in place for employees to get the money. “People are very attached to the concept that they can have the money if needed, but we have to find a way to stop that.
“A lot of education is needed in the workplace with debt — student loan debt, credit card debt … there’s not a single focus. If [employees] can pay down debt in general, [they] can save more. Even if employees can save a little bit, with whatever tools we can build and whatever tools and engagement employers offer, that would go a long way.”
Emergency savings also should be a big area of focus for financial wellness,” Murphy said. According to Fidelity’s research, employees do not think long term when it comes to financial goals; 27% of employees only think about the next few months when it comes to money. People who lack emergency savings are twice as likely to say they do not feel good about their finances, Murphy added.
“Most people don’t have an emergency savings account, and most people who do are afraid to spend it,” she said.
What the industry should do — and is starting to do — is to come up with ways to automate emergency savings, similar to automating retirement accounts savings.
Overall, employees’ financial state is pretty dire, Murphy said, citing Fidelity Investment research. In addition to meager savings, financial stress is wreaking havoc in the workplace. More than half of millennials say they’re less committed to work when experiencing money problems, and 28% say they are distracted at work because of it. Another 24% of workers say they avoid medical treatment due to financial problems.
“It’s all very cyclical,” Murphy said. “If you have a health issue, it can impact your money; it can impact your job. If you have a money issue, it can impact your health; it can impact your job. And it all impacts our happiness.”
The overall takeaway is financial wellness is needed in a big way.
“Employees really, really want help to make financial decisions and employers are starting to step up to take this role,” she said.
Mayer K. (2017 March 21). Debt should be priority in financial wellness programs [Web blog post]. Retrieved from address https://www.benefitnews.com/news/debt-should-be-priority-in-financial-wellness-programs?tag=00000151-16d0-def7-a1db-97f03c840000
Is your company properly protected from cybersecurity threats? Find out how to protect yourself from online threats thanks to this great article from Prperty & Casualty 360 by Christopher Roach.
As businesses are spending millions of dollars on technology and software to protect themselves from cybercrimes, they may be missing a leading cause of cybercrime by not investing their money in training their own employees.
Human error is the leading cause of cybercrimes, according to BakerHostetler’s 2016 Data Security Incident Response Report. Some of the most prominent companies learned that all too well in the last calendar year, as costly mistakes by their employees left their business vulnerable to hacks.
In the spring of 2016, Snapchat was the victim of a phishing scam, where hackers posing as the CEO convinced an employee to email them the personal information — IRS Form W-2 data — of about 700 current and former employees of the organization. This included employee names, Social Security numbers, wages, stock-option gains and benefits. Shortly after the information was released, the employee realized that the original request was not legitimate. Everyone affected by the scam was quickly notified and offered free credit monitoring and identity theft insurance.
A human mistake was also the leading cause of a recent breach of Premier Healthcare, a multispecialty healthcare provider. After the billing department failed to secure its computers, a laptop computer was stolen from its headquarters. The electronic protected health information (ePHI) that could have been accessed from the single laptop could affect roughly 200,000 patients. The laptop was password-protected but not encrypted.
Employees reported the stolen laptop as soon as they realized it was missing, and the company took a number of steps to locate the laptop and identify the thief, including notifying patients and filing a police report. Fortunately, the laptop was returned and a comprehensive forensic analysis revealed the laptop had not been powered on since it went missing.
This year, Snapchat, Premier Healthcare and every other business big, medium or small, must invest in cybersecurity protection. They have to prepare their employees for the worst.
Here are three cybersecurity resolutions that offices need to make going forward:
In addition to sending around a list of dos and don’ts on how to prevent cyberattacks to employees, companies could get more creative when it comes to training their staff. Businesses should consider using gamification for training exercises to present real-life scenarios to employees.
One way to do this is by having “pretend” hackers try to obtain proprietary information from employees. If an office doesn’t properly react, it could provide as a great lesson for everyone. If they react correctly they could win a prize. Every employee poses a risk, so training each individual is a critical element of cybersecurity.
Hackers are always going to be one step ahead due to the ever-changing cybersecurity landscape. In preparation, companies must have a cyber response plan in place and need to be ready to respond to multiple scenarios.
Employees need to understand how to identify risks and the appropriate individuals or departments where they should report findings. In addition, every employee should be taught best practices, like how to create stronger passwords or how to spot suspicious emails, so that they can use good judgement when online. If you suspect something, report it.
The most important thing that business can do is identify their “crown jewels,” which are their data assets that are most critical to their organization and customers. Once the crown jewels have been identified, a company’s security team can establish targeted cybersecurity controls to insure this data is secure and recoverable.
While doing this, companies should make sure to conduct a penetration test to find out if their most important assets are vulnerable to hackers. This approach will save time and money. It’s not practical or cost effective to put the same level of protection on all data, so target the data that’s most important to the business.
Roach C. (2017 March 24). 3 wise cybersecurity solutions for 2017 [Web blog post]. Retrieved from address http://www.propertycasualty360.com/2017/03/24/3-wise-cybersecurity-solutions-for-2017?slreturn=1491841086&page_all=1
Great article from our partner, United Benefit Advisors (UBA) by Danielle Capilla
On February 23, 2017, the Department of Health and Human Services’ Centers for Medicare & Medicaid Services (CMS) released its Insurance Standards Bulletin Series, in which it re-extended its transitional policy for non-grandfathered coverage in the small group and individual health insurance markets.
States may permit issuers that have renewed policies under the transitional policy continually since 2014 to renew such coverage for a policy year starting on or before October 1, 2018; however, any policies renewed under this transitional policy must not extend past December 31, 2018.
If permitted by applicable state authorities, health insurance issuers may choose to continue certain coverage that would otherwise be cancelled, and affected individuals and small businesses may choose to re-enroll in such coverage.
As background, CMS’ transitional policy was first announced in November 14, 2013; CMS had most recently extended the transitional policy on February 29, 2016, for an additional year for policy years beginning on or before October 1, 2017, provided that all policies end by December 31, 2017.
Policies subject to the transitional relief are not considered to be out of compliance with the ACA’s single risk pool requirement or the following Public Health Service Act (PHS Act) provisions:
However, issuers can choose to adopt some of or all these provisions in their renewed policies.
Practically speaking, grandmothering provides some small employers the option to maintain a pre-ACA health plan. Although not every state allows grandmothering of policies and not all insurance carriers offer the option in those states endorsing it, there are still some employers in the 35 states that allow grandmothering who are able to be composite rated (rates based on the health status of the group), which protects young, healthy groups in particular. Grandmothered groups with older, unhealthy populations could still move to community-rated ACA- compliant plans, which were generally less costly for them, giving all groups the flexibility to save money. The UBA Health Plan Survey finds that though this grandmothered group is shrinking (8.1% of all plans compared to 17% in 2015), these employers have helped to keep overall average increases in check. In fact, premium renewal rates (the comparison of similar plan rates year over year) have increased an average of 5.9% for all plans—up only slightly from last year’s 5.6% increase. Small groups who found temporary protection this year through grandmothering and the PACE Act (depending on their state) were a significant factor in overall cost mitigation.
Capilla D. (2017 March 21). CMS allows states to extend life of “grandmothered” or transitional health insurance policies[Web blog post]. Retrieved from address http://blog.ubabenefits.com/cms-allows-states-to-extend-life-of-grandmothered-or-transitional-health-insurance-policies
Our April Dish is brought to you by our very own Cindy Contreras!
Cindy joins Hierl as our Administrative Assistant. With her degree in Management/Human Resources and Finance, she’s a perfect fit for our office and our clients.
At home, Cindy enjoys spending time with her husband and 3 children. She thoroughly enjoys watching her children grow and experience the wonders of life. Together, they enjoy outdoor activities like bicycling and camping, as well as indoor activities such as visiting the library and cozying up for a nice movie.
When it comes to eating out, Cindy enjoys a local favorite that features authentic Mexican food that’s truly made with love.
“Mi Casa is small little restaurant owned by people who really care about making good food. My favorite meal is the camaron suizos. Shrimp sautéed with bacon, onions and mushrooms in a cheese sauce. So delicious!”
At home, Cindy enjoys making Mexican comfort foods and one of her favorites is Arroz Con Leche (Mexican Rice Pudding). Be sure to check out the delicious recipe below!
Arroz Con Leche (Mexican Rice Pudding)
“It’s a dessert that can be served after lunch or dinner, but will also make a great treat for your children during breakfast time. Give it a try! I guarantee you won’t be disappointed!”
Here’s what you’ll need:
Let’s get started:
A dessert that can be served at any time of the day is a MUST! Can’t wait to try it out Cindy!
Good things come to those who wait…. except when understanding your benefits. The sooner employees become educated on why they have unique benefits, the sooner they will put them to use!
“Those who don’t understand benefits, don’t utilize them correctly. They are not good consumers of health care.” – Scott Smeaton, Hierl Executive Vice President.
It is important to understand your employee benefits not only for your own health reasons, but also so that you are able to recognize why your employer offers the unique benefits they do.
What differentiates Hierl and how they help effectively communicate benefits?
At Hierl, we look at each client as unique. What works best for one may not be ideal for another. It’s about really being able to understand the culture and provide different communication options such as presentations, visuals, emails, and website.
Hierl shines when it comes to giving employers/employees access to all forms of communication, specifically in the communication campaigns run throughout the year. By assessing the necessary points to communicate and then building quarterly and monthly campaigns around these objectives, Hierl brings unique, strategic solutions to explaining employee benefits. The evidence of communication strategies at work is apparent in the results gathered from clients.
“One of the ways companies can measure the success of their program is to measure employee satisfaction. By measuring employee satisfaction after communication campaigns, findings show that the more regularly benefits are communicated, the higher employee satisfaction goes up!” – Scott Smeaton
3 Key Points on Communicating Benefits
Great article from our partner, United Benefit Advisors (UBA) by Tara Marshall
I’ve looked at clouds from both sides now
From up and down and still somehow
It’s cloud illusions I recall
I really don’t know clouds at all
— Joni Mitchell, “Both Sides, Now”
And like that song from 1969, it appears that most employees really don’t know cloud computing at all. In an article on the Society for Human Resource Management’s website titled, “Public Enemy No. 1 for Employers? Careless Cloud Users, Study Says,” a North American IT solutions and managed services provider called Softchoice found that 1 in 3 users of cloud-based apps (e.g., Google Docs and Dropbox) download the app without letting their IT department know. Cloud computing became popular a few years ago because people could store all their documents, photos, and other information and then access that data from anywhere at any time and on any device.
What makes this such a bad situation is not the cloud computing itself, but that the vast majority of employees lack any sense of cybersecurity. That same study found that 1 in 5 employees:
Complicating this further is that the employees who actually do use passwords usually have weak passwords. That is, they are easy to guess (e.g., “1234,” “password,” or their username). Rather than leave a company and its network vulnerable to attack, some IT people suggest a ban on cloud accounts for work.
Security breaches involving a company’s intellectual property can be very costly. Sometimes referred to as “ransomware,” the important data of an organization will either be stolen or encrypted and will not be released until a fee is paid.
A better solution to a ban on cloud accounts would be to educate employees on the necessity for cyber security, train them to improve their online security habits, and remind them that IT rules are in place to make a company more secure, not make it more difficult for employees to be productive. Cyber thieves are clever and when they can’t break into a system using technology, they often rely on the flaws of human nature.
As we become more and more connected to the Internet, we leave ourselves and the companies where we work more accessible to cyber threats. It’s imperative that employees keep everything locked down.
Marshall T. (2017 March 14). Workplace cybersecurity begins with employees [Web blog post]. Retrieved from address http://blog.ubabenefits.com/workplace-cybersecurity-begins-with-employees
With many companies taking employee education and training into their own hands employers must be properly prepared for the changing future. Check out this great article from SHRM about what employers must do to keep pace in the ever evolving workplace by Ross Smith and Madhukar Yarra
We live in a world where phenomena such as the internet, globalization, social media, and mobility are accelerating change faster than ever before. Today’s digital age fed by big data is manifested in new businesses disrupting existing business models, which are remnants of the industrial era. These new models, typified by the Ubers, Amazons, Teslas, Airbnb’s and Facebooks of the world, are fossilizing the older generation of companies.
It is difficult for the education system to keep pace with this kind of change. The education system is a behemoth whose design is evolving to address the need for agility and speed. They change after the fact and therefore almost always take refuge in ‘best practices’. The MBA as we know it, has also fallen prey to this.
The MBA has been designed to provide a pool of mid-level managers for large corporations and questions arise about the future. Armed with an MBA, new hires walk into a large corporation with a desire to prove their worth through a strong knowledge of historical best practices. They may miss the value of ‘first principles’ thinking, and more often than not, face challenges to make an impact. Over time, this can create a disconnected or disillusioned workforce.
The question then becomes – if emerging and disruptive business models no longer subscribe to historical best practices, and by extension, to business schools, as their source for leadership, where should they look? What is that institution or model that allows individuals to build decision making capabilities in today’s world?
The reliance on irrelevant frameworks, outdated textbooks, and a historical belief in “best practices” all run counter to how a leader needs to be thinking in today’s fast paced digital world. There are no established best practices for marketing in a sharing economy or creating a brand in a digital world. The best practices might have been established last week. The world is moving fast, and leaders need to be more agile. Today, Millennials are leading teams, calling the shots in many corporations, which means that the energy created is one that leaves little time for rules and structures to effectuate and/or create impact. Making good decisions in today’s business world requires a new and different kind of thinking, and there are tactics that can help grow these new types of leaders.
Importance of questions: most leadership and business programs today evaluate and assess students based on answers, not the ability to ask good questions. Thoughtful and incisive questions lead to innovation and as business problems become more granular and interconnected, this skill will help leaders arrive at better decisions.
Experimentation over experts: Students are encouraged to seek “expert advice” rather than formulating their own hypotheses that can be tested as low cost experiments. While consulting with those who have walked the same path has its benefits, relying on the experiences of others may hinder growth, particularly when change is accelerating. The shift to globalization, digitization, social, and agile are changing rapidly, there is no “right answer”, so experimentation is a crucial skill.
Interdisciplinary perspective: Disciplines and industry sector models are glorified at a time when discipline barriers are being broken to create new ideas. A conscious intermingling of disciplines creates more fertile minds for innovative thoughts to occur.
In today’s management programs, outdated content and old-school delivery mechanisms are limiting students and businesses alike. There is a dire need to help business and young talent alike embrace a new art of problem solving, essential for the realities of today.
Many companies are starting to take education and employee training into their own hands. The advent of online courses, MOOCs, and other innovative programs in employee education are supplementing traditional education.
HR professionals can learn from companies who have set up their own deep technical training programs. With the work they do to augment decision science skills, Mu Sigma University is a great example of a modern day tech company, building skills across technology, business, analytics, and design. The workforce is changing. Many traditional jobs are being replaced with automation, robots, cloud-based machine learning services, and artificial intelligence – while at the same time, the demand for high end engineering, analytics, business intelligence, data and decision science is booming. Many companies, such as Mu Sigma, are spinning up advanced technical training investments to ensure their employees are equipped for a rapidly evolving future.
Smith R. & Yarra M. (2017 March 15). What it takes to make good decisions in the new world of work [Web blog post]. Retrieved from address https://blog.shrm.org/blog/what-it-takes-to-make-good-decisions-in-the-new-world-of-work
Check out this free upcoming webinar from Society Insurance about ” Reducing Outdoor Slip, Trip and Falls”
Reducing Outdoor Slip, Trip and Falls
Friday, April 28, 1 p.m. – 2 p.m. CDT
Click here to register.
Doing everything possible to prevent slip, trip and falls is not just a priority – it’s a necessity!
This live webinar focuses on identifying hazards that could cause outdoor slip, trip and falls. Society’s risk management experts will also discuss corrective actions that can help to reduce the occurrence of these incidents and injury losses.
Register now and pass it on! All are welcome and every business can benefit from the information in this webinar.