FBI Urges Consumers to Reset Their Routers to Prevent a Malware Attack

Your cyber security is important to us. Consider protecting yourself from the recent growing malware attacks and keep your data safe with these recommendations.


Recently, researchers at Talos—a cyber intelligence unit of Cisco—warned consumers of malware (malicious software) that specifically targets networking devices. The malware, which is known as VPNFilter, impacts an estimated 500,000 routers worldwide, particularly targeting devices from the following manufacturers:

VPNFilter Could Collect Your Information Without Your Knowledge

Once on your equipment, the malware could stop your router from working, collect information from any systems that run through it and even block network traffic. Experts are concerned over the scope of the attack, as anyone owning a router from the affected manufacturers could be at risk, including businesses and individuals.

Agencies like the FBI have also expressed concern over VPNFilter, as this particular brand of malware can be used in espionage attacks on military, security and other government organizations.

Reduce Your Risk by Resetting Your Router

Unfortunately, there’s no simple way to tell if your router is infected. To protect yourself, it is recommended that you:

  • Reset your router to disrupt the malware. This can be done by simply turning the router off and on or holding the reset button down on your device. For further protection, you may want to consider doing a factory reset of your router.
  • Install any firmware updates. These updates are typically found on the manufacturer’s website. You may need to search by your router’s model number, which can be found on the back of the device.
  • Create a new, secure password for your router.
  • Disable remote management settings.

For help performing any of the above steps, contact your router manufacturer or click the links provided in this News Brief.


Protect Yourself From Cyber Attacks

In today's world, a day does not pass without a large company being featured on the news because they are suffering from a data breach or hacking incident that has threatened personal information.

Cyber security is a concept that has become a high priority in the past five years. Since this issue is fairly new, demand for cyber insurance is emerging, since most cyber related claims are currently not covered under a standard insurance program. The questions that arise the most regarding cyber security and liability are about understanding the level of exposure a company's data faces and knowing what cyber coverage encompasses.

VP, Property & Casualty

Large companies are not the only ones at risk, it is often small businesses that are most vulnerable simply because they are not prepared. Most small (under 250 employees) businesses do not have the IT staff necessary to help protect a business. Even manufacturing companies are at risk because while credit card information is a large component, it is not the only type of attack. can you afford the risk of not protecting your employee, client and company data?

With 10+ years of experience addressing cyber risks, Hierl's process of approaching cyber security begins with an assessment of client's risk and exposure. This involves knowing what data a client has, who has access to it, how it's stored and how they are backing it up. Hierl can expertly evaluate the coverage that is necessary to keep an organization secure. 

Because it is an emerging coverage, cyber insurance plans are not standard. Hierl advises a three-fold type of coverage including:

  • Business coverage for customers and employees
  • Protection for your company and the data it houses
  • PR assistance of a security breach occurs 

The best policies offer assistance to help you to work through things if something was to ever happen, as well as forensic and technical assistance to determine how the breach occurred.

"Many Organizations that have suffered cyber-crime are sophisticated, big businesses. If they can't stop these attacks from happening, most other businesses can't either."

If it determined quickly that a breach has happened and a good backup exists a company can recover quickly and the attack is much less damaging. However, when a company's data gets out in the wild is when attacks become most expensive.

The 2016 Ponemon Institute Cost of Data Breach study reported that the average cost of a los record rose form $154 in 2015 to $158 in 2016. Even if, you only have 20 employees now and that doesn't seem all that bad... you need to think about how many employee records do you have from the past 10 years? Cyber-attacks don't just affect current records nor do they only target employee data  but client and company data too. This type of insurance is becoming a must have coverage for businesses because of how sophisticated these attacks have become.

Three reasons to explore cyber coverage for your business:

  1. There is a higher incidence of cyber crime
  2. The longer it takes to detect an contain a data breach, the costlier it becomes
  3. Effects of a cyber-attack extend beyond monetary and data losses to losing businesses and customers 

If you'd like to know more about protecting your company from a cyber breach, please reach out to Cathleen at 920.921.5921 or send her an email via cchristensen@hierl.com.

To download the full PDF click here.


Cyber Risks & Liabilities Newsletter - March/April 2018

Cyber Criminals Stole Almost $20 Billion from U.S. Consumers in 2017

According to Symantec’s 2017 Norton Cyber Security Insights Report, more than one-half of the adult internet population in the United States was affected by some form of virus, malware, spyware or phishing scam in 2017. That accounts for roughly 143 million Americans. From those attacks, consumers lost $19.4 billion, and the average cyber crime victim spent 23.6 hours dealing with the aftermath.

Many of the crimes resulted from consumers making basic security mistakes. For example, 60 percent of victims made the mistake of sharing at least one of their passwords for their online accounts or devices with another person. Another cyber mistake was using a single password across multiple online accounts, which is something 24 percent of U.S. consumers made the mistake of doing, according to the survey.

The group of U.S. consumers with the best password management was the baby-boomer generation, with 69 percent ensuring they used a different password for each online account. However, 24 percent of them made the mistake of writing down their passwords on a piece of paper.

Prevention is Key

Symantec recommends following these basic cyber security best practices to ensure safety online:

  • Change your passwords every few months.
  • Don’t use the same passwords for multiple accounts.
  • Don’t share your passwords.
  • Use an anti-virus program.
  • Use due diligence when opening emails, clicking on links or downloading attachments online.

Cyber Criminals Stole Almost $20 Billion from U.S. Consumers in 2017

According to Symantec’s 2017 Norton Cyber Security Insights Report, more than one-half of the adult internet population in the United States was affected by some form of virus, malware, spyware or phishing scam in 2017. That accounts for roughly 143 million Americans. From those attacks, consumers lost $19.4 billion, and the average cyber crime victim spent 23.6 hours dealing with the aftermath.

Many of the crimes resulted from consumers making basic security mistakes. For example, 60 percent of victims made the mistake of sharing at least one of their passwords for their online accounts or devices with another person. Another cyber mistake was using a single password across multiple online accounts, which is something 24 percent of U.S. consumers made the mistake of doing, according to the survey.

The group of U.S. consumers with the best password management was the baby-boomer generation, with 69 percent ensuring they used a different password for each online account. However, 24 percent of them made the mistake of writing down their passwords on a piece of paper.

Prevention is Key

Symantec recommends following these basic cyber security best practices to ensure safety online:

  • Change your passwords every few months.
  • Don’t use the same passwords for multiple accounts.
  • Don’t share your passwords.
  • Use an anti-virus program.
  • Use due diligence when opening emails, clicking on links or downloading attachments online.

Download the PDF